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Introducing our New Mobile App

We are excited to introduce our new mobile app which provides online access to your account Anywhere, Anytime!

This new app replaces the existing CUAnywhere app, so download immediately and experience the enhanced features available. Note: The CUAnywhere app will no longer be available from 31st May 2021.

Access your account easily on your phone, tablet or mobile device.  The app is available on the Apple App and Google Play Stores, just search for “Letterkenny Credit Union” or use the QR code below.

Apple App Store

Google Play Store

Letterkenny Credit Union Mobile App Enables…

  • 24/7/365 online access to your account
  • Online Membership Application
  • Online Loan Application
  • Online Loan Collection
  • Upload supporting documentation securely
  • Make Payments from your credit union account
  • Make Lodgements to your credit union account
  • Make Debit Card Payments into your account
  • Message the credit union directly

Accessing your Account…

Just follow these simple steps to get access to your account.  It will only take a few short minutes to complete.

  1. Download the app from your App Store and open the app.
  2. If you are not a member of Letterkenny Credit Union, click “Join Our Credit Union” and complete an online membership application.
  3. If you are already a member click “Log In”.
  4. You must be registered for CUOnline to use the app.
  5. If you are not registered, then select “REGISTER” to register online.

Note: Evidence of Identity and address must be up-to-date before activation.

  1. To access the app enter your CUOnline Username and click Log In.
  2. Then enter your CUOnline Password and Continue.
  3. Select “Generate On Time Passcode”, a passcode will then be sent to your device.
  4. Enter the passcode provided and approve the activity.
  5. If your device supports log in through fingerprint or face recognition, you will be prompted to register for fingerprint or Face ID log in (this removes the need for you to remember a password and PIN to log in).

All phones are different, these features may need to be switched on in settings.

  1. You are now set up on the Letterkenny Credit Union App, making online access to your account easier than ever.

 

Log In Details Explained…

 

USERNAME

This is created by you when you Register for CUOnline.

If you forget your Username, this can be recovered by clicking on “Log In” then “Forgot Username?”

 

PASSWORD    

This is created by you when you Register for CUOnline.

If you forget your Password, this can be recovered by clicking on “Log In” then “Forgot Password?”

 

ONE TIME PASSCODE

This is a one time use passcode generated and sent to your device. Never save this passcode as it is for one use only.