Forgot Your Username or Password?
IMPORTANT – We encourage members to set up a Memorable Word.
This is a secret word that you can use to update your password and get access your account.
|Forgot Username||Forgot Password|
How to set your Memorable Word
When logged into the app, go to Personal Details and then Security Details.
Scroll down to Update Your Memorable Word and enter your secret word here, then click Update Memorable Word to save your changes.
If you ever get locked out of the app, then you can gain access again with the help of this Memorable Word.
Just make it memorable! 😊